In the event of an outage, please contact Modern at (509) 928-4540. To reduce the risk of exposing you and our employees to COVID-19, Modern’s lobby is closed to the public until further notice.
☎ Emergency After Hours Phone Number: (509) 926-9800
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The Power to Connect
You are important to us! We want to make sure we have the Power to Connect, to communicate with you, and provide you with excellent customer service. As we embrace innovation and advances in technology, we need to make sure your contact information is up-to-date.
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Contact Customer Services for Payment Assistance
Act Now! The Governor of Washington's proclamation to mandate the suspension of disconnection of utilities for nonpayment and waive late fees will expire on September 30th, 2021. For payment...
Modern’s COVID-19 Customer Support Programs
Modern Electric Water Company (Modern) has been working with our customers who are financially impacted by COVID-19 and will continue to do so as we work together to get through these challenging...