Act Now! The Governor of Washington’s proclamation to mandate the suspension of disconnection of utilities for nonpayment and waive late fees expired on September 30th, 2021. For payment assistance information please contact our Customer Services Department at (509) 928-4540, extension 1, Monday through Friday, 7:30 am to 4:30 pm.

Although Modern’s lobby is closed due to COVID-19 safety restrictions our drive-thru is open for business during regular office hours.

Please click here to find out more about Modern’s Customer Extensions and Arrangements.

And here to view Modern’s Deferred Payment Information and Application.

Please note: Modern’s Customer Service Representatives (CSR) will determine eligibility of payment plan options. Signed Deferred Payment Applications and proof of identification must be presented to CSR at Modern’s Headquarters, located at 904 North Pines Road during regular office hour.