In the event of an outage, please contact Modern at (509) 928-4540 – after hours please call our answering service at (509) 926-9800.  Your health and safety is our number one priority.  To reduce the risk of exposing you and our employees to the coronavirus (COVID-19), Modern’s lobby is closed to the public until further notice. Please consider making your payment on-line, over the phone or via the mail. The Drive thru remains open Monday through Friday, 7:30 am to 4:30 pm.

☎ Emergency After Hours Phone Number: (509) 926-9800

Modern is more than poles and wires.

It is more than pipes and fittings.

We are your neighbors. We are working for you.

 

Business Hours

Lobby Hours:  Monday through Friday, 7:30 am to 4:00 pm.

Drive-thru and Telephone Customer Service Hours:  Monday through Friday, 7:30 am to 4:30 pm.

Closed:  Saturday and Sunday, and holidays.

Phone

Office Phone Number:  (509) 928-4540

Emergency After-hours Phone Numbers: (509) 926-9800

Address

Office Location:  904 North Pines Road, Spokane Valley, WA 99206

Correspondence Address: PO Box 14008, Spokane Valley, WA  99214-0008

Payment Address:  PO Box 141107, Spokane Valley, WA 99214-1107

Email

General Email: modern@modernelectricwater.com  The company’s general email is only monitored during business hours.

Customer Service Center Email: serviceapp@modernelectricwater.com  This email is only monitored during business hours.

Backflow Prevention Email: backflow@modernelectricwater.com Please use this for all correspondence pertaining to Backflow Prevention.  It is only monitored during regular business hours.

Drop Box Locations

Modern Electric Water Company, 904 North Pines Rd, at end of Drive-Thru Lane.

Rosauers, 10618 E. Sprague Avenue, Customer Service Center

Yokes Foods, 9329 East Montgomery Ave., Customer Service Center

Yokes Foods, 13014 East Sprague Ave., Customer Service Center