In the event of an outage, please contact Modern at (509) 928-4540 – after hours please call our answering service at (509) 926-9800. Your health and safety is our number one priority. To reduce the risk of exposing you and our employees to COVID-19, Modern’s lobby is closed to the public until further notice. Our bill payment website will be down for maintenance on Saturday, May 23rd starting at 2 am. The scheduled update will take less than one hour to complete. The office will be closed on Monday, May 26th in observance of Memorial Day.
☎ Emergency After Hours Phone Number: (509) 926-9800
Modern is more than poles and wires.
It is more than pipes and fittings.
We are your neighbors. We are working for you.
Business Hours
Lobby Hours: Lobby closed due to COVID-19 health concerns.
Drive-thru and Telephone Customer Service Hours: Monday through Friday, 7:30 am to 4:30 pm.
Closed: Saturday and Sunday, and holidays.
Phone
Office Phone Number: (509) 928-4540
Emergency After-hours Phone Numbers: (509) 926-9800
Address
Office Location: 904 North Pines Road, Spokane Valley, WA 99206
Correspondence Address: PO Box 14008, Spokane Valley, WA 99214-0008
Payment Address: PO Box 141107, Spokane Valley, WA 99214-1107
General Email: modern@modernelectricwater.com The company’s general email is only monitored during business hours.
Customer Service Center Email: serviceapp@modernelectricwater.com This email is only monitored during business hours.
Backflow Prevention Email: backflow@modernelectricwater.com Please use this for all correspondence pertaining to Backflow Prevention. It is only monitored during regular business hours.
Drop Box Locations
Modern Electric Water Company, 904 North Pines Rd, at end of Drive-Thru Lane.
Rosauers, 10618 E. Sprague Avenue, Customer Service Center
Yokes Foods, 9329 East Montgomery Ave., Customer Service Center
Yokes Foods, 13014 East Sprague Ave., Customer Service Center