In the event of an outage, please contact Modern at (509) 928-4540. 

☎ Emergency After Hours Phone Number: (509) 926-9800

Modern is more than poles and wires.

It is more than pipes and fittings.

We are your neighbors. We are working for you.


Business Hours

Lobby Hours:  Monday through Friday, 7:30 am to 4:00 pm.

Drive-thru and Telephone Customer Service Hours:  Monday through Friday, 7:30 am to 4:30 pm.

Closed:  Saturday and Sunday, and holidays.


Office Phone Number:  (509) 928-4540

Emergency After-hours Phone Numbers: (509) 926-9800


Office Location:  904 North Pines Road, Spokane Valley, WA 99206

Correspondence Address: PO Box 14008, Spokane Valley, WA  99214-0008

Payment Address:  PO Box 141107, Spokane Valley, WA 99214-1107


General Email:  The company’s general email is only monitored during business hours.

Customer Service Center Email:  This email is only monitored during business hours.

Backflow Prevention Email: Please use this for all correspondence pertaining to Backflow Prevention.  It is only monitored during regular business hours.

Drop Box Locations

Modern Electric Water Company, 904 North Pines Rd, at end of Drive-Thru Lane.

Rosauers, 10618 E. Sprague Avenue, Customer Service Center 

Yokes Foods, 9329 East Montgomery Ave., Customer Service Center

Yokes Foods, 13014 East Sprague Ave., Customer Service Center