In the event of an outage, please contact Modern at (509) 928-4540 – after hours please call our answering service at (509) 926-9800. Your health and safety is our number one priority. To reduce the risk of exposing you and our employees to COVID-19, Modern’s lobby is closed to the public until further notice. Our bill payment website will be down for maintenance on Saturday, May 23rd starting at 2 am. The scheduled update will take less than one hour to complete. The office will be closed on Monday, May 26th in observance of Memorial Day.
☎ Emergency After Hours Phone Number: (509) 926-9800
Modern is more than poles and wires.
It is more than pipes and fittings.
We are your neighbors. We are working for you.
Lobby Hours: Lobby closed due to COVID-19 health concerns.
Drive-thru and Telephone Customer Service Hours: Monday through Friday, 7:30 am to 4:30 pm.
Closed: Saturday and Sunday, and holidays.
Office Location: 904 North Pines Road, Spokane Valley, WA 99206
Correspondence Address: PO Box 14008, Spokane Valley, WA 99214-0008
Payment Address: PO Box 141107, Spokane Valley, WA 99214-1107
General Email: email@example.com The company’s general email is only monitored during business hours.
Customer Service Center Email: firstname.lastname@example.org This email is only monitored during business hours.
Backflow Prevention Email: email@example.com Please use this for all correspondence pertaining to Backflow Prevention. It is only monitored during regular business hours.