In the event of an outage, please contact Modern at (509) 928-4540. To reduce the risk of exposing you and our employees to COVID-19, Modern’s lobby is closed to the public until further notice. 

☎ Emergency After Hours Phone Number: (509) 926-9800

News

The Power to Connect

The Power to Connect

You are important to us! We want to make sure we have the Power to Connect, to communicate with you, and provide you with excellent customer service. As we embrace innovation and advances in technology, we need to make sure your contact information is up-to-date.
Contact Customer Services for Payment Assistance

Contact Customer Services for Payment Assistance

Act Now! The Governor of Washington's proclamation to mandate the suspension of disconnection of utilities for nonpayment and waive late fees will expire on September 30th, 2021. For payment assistance information please contact our Customer Services Department at (509) 928-4540, extension 1,...

Modern’s COVID-19 Customer Support Programs

Modern’s COVID-19 Customer Support Programs

Modern Electric Water Company (Modern) has been working with our customers who are financially impacted by COVID-19 and will continue to do so as we work together to get through these challenging times. In the early stages of the COVID-19 pandemic in our area, Modern made the decision to waive...

Seal it Tight and Ventilate Right

Seal it Tight and Ventilate Right

Air-quality issues caused by wildfire smoke are becoming increasingly common. One of the best ways to stay safe and comfortable during smoke events is to protect the inside of your home from unhealthy air quality through weatherization. Even if your home is well-sealed and ventilated, taking these...

Fuel Mix Report

Fuel Mix Report

Modern purchases all it power from Bonneville Power Administration.  Hydropower is the backbone of our affordable, reliable, and renewable energy source. Hydropower plants can generate power to the grid immediately, they provide essential back-up power during major electricity outages and...

Annual Water Quality Report

Annual Water Quality Report

Your health and well-being is our primary concern. Modern takes its job of testing and monitoring your drinking water very seriously.  As it has been in previous years, Modern’s 2020 CCR showed all of our water samples were safe to drink and fell within the regulated guidelines.  The  Safe ...

Be Prepared for A Power Outage

Be Prepared for A Power Outage

Modern Electric Water Company’s goal is to ensure there are as few service interruptions as possible, but sometimes weather conditions, car accidents, or wildlife can cause the power to go out. Being ready for a power outage will help you stay safe and be more comfortable.  First, make a contact...

COVID-19: SBA Relief Options

COVID-19: SBA Relief Options

The U.S. Small Business Administration (SBA) offers relief options and resources to help with the challenges created by the coronavirus (COVID-19) health crisis.  On Friday, March 27, 2020, the President signed into law the CARES Act, which contains $376 billion in relief for American workers and...

Starting a Project? Call 811 Before You Dig

Starting a Project? Call 811 Before You Dig

Call 811 Before You Dig The ground you walk, drive and play on every day covers an incredible amount of buried utilities. In fact, there are more than 20 million miles of underground utilities in the United States, according to data compiled by the Common Ground Alliance from various industry...

Why we oppose breaching the lower Snake River dams

Why we oppose breaching the lower Snake River dams

Information provided by Northwest River Partners (nwriverpartners.org) Breaching Is Not Benefical to Salmon – Much of the modeling that shows that dam breaching would benefit salmon is based on the theory of “delayed mortality.”  However, a very recent peer-reviewed study by NOAA Fisheries Science...

Tree Trimming for Safety and Reliable Power

Tree Trimming for Safety and Reliable Power

Washington is the evergreen state and known for the beauty of its lush trees. Although beautiful, trees are also one of the major causes of power outages. During storms, tree branches frequently break off and become entangled in power lines causing outages, electrical safety hazards and fires. ...

Our Hydropower System’s Many Attributes

Our Hydropower System’s Many Attributes

Our Hydropower System’s Many Attributes   The following Information is provided by Northwest RiverPartners:   • Hydropower is the original renewable resource for the Northwest. Dams store water from melting snow and rainfall in reservoirs. The weight of water stored behind the dams...

Report Residential Water Meter Readings

Report Residential Water Meter Readings

If notified, please submit your residential water meter reading. Residential water meter readings are collected and billed twice a year during the summer and fall. For ten months, the billed usage for residential water accounts is estimated based on 1,000 cubic feet per month. By acquiring an...